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Terms of use

Last updated: August  2020

These terms of use (the “Terms”) describe the rights and obligations of the User and the Supplier in connection with the Service and form an essential part of a binding contract between them.

If you are reading this text, there is a good chance that you may be about to become, or perhaps already are, a User. So please do consider these terms carefully as they are likely to affect your rights and obligations.

Please read these Terms carefully before using the website and associated portal and the Inspectio mobile application (the “Service”) operated by Inspectio AS, the Supplier.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. By using the Services, you also agree that your personal information may be processed in accordance with our Privacy Policy, including the transferal of information to servers and third parties as described in the Privacy Policy.

1.      Paid plans and licenses

For detailed information about the pricing of the plans and licenses please request a quotation via our registration form.

Inspectio is a software as a service (SaaS) product.

Service level agreement (SLA):

  • 99,8% service uptime
  • Continuously improved application with fast releases of new features
  • Support according to paid plan

Inspectio has 3 paid plans that forms Part 1 of the license:

1.1 Inspectio STARTER

For users that does not need custom checklist. Select one standard compliance checklist. For example IEC Ex Inspections or Hose Inspections. Use inspectio for your inspection campaigns to follow up the equipment hosted in the Inspectio database. For more details see the plan-page.

1.2 Inspectio STANDARD

In this plan Inspectio host your equipment and all Inspectio standard compliance checklists are available + up to 100 custom checklist can be made. For more details see the plan-page.

1.3 Inspectio PROFESSIONAL

Includes 24/7 support, Integration enabled, unlimited custom checklists and one more mobile device. For more details see the plan-page. This plan is not available yet.

1.4 Volume licensing

Part 2 of the license is calculated based on the volume on each asset.

  • Mobile devices
  • Equipment in register

2.      Operational

The Service is an offline service that will function in periods of no internet connection. It is recommended that Wifi is available at least once a day to synchronize the collected data to the server. Working several days without synchronization represent a potential risk of losing data, meaning physical loss of device, unintended deletion of local database etc. The Supplier assumes no liability for loss of data or the consequences thereof.

The Service is designed to operate on low bandwidth and high latency connections. The Supplier cannot guarantee that a successful synchronization can complete at any given time and place, for example offshore. Supplier is not responsible for delivery of internet-connection.

3.      Software Updates

Free updates are included in the annually license. The Service is continuously improved, and updates will be released consecutively when ready. The Supplier does not guarantee fixed periodic updates.

3.1 Custom Priority Development

Custom priority development can be performed. The cost of such development will be agreed on a case to case basis. Any improvement of the software will benefit all users of Inspectio.

4.      Termination and Data Ownership

We may terminate or suspend access to our Service immediately, without prior notice or liability if the User breach the Terms, or if the Client does not fulfill its payment obligations. The User access will be locked, but no data will be deleted.

Any data collected with Inspectio are owned by the Client. If the Client has not obtained the Client license, the access to the digital database is restricted to active projects only. Service Partner will provide Excel and/or PDF documentation to Client when projects are completed. If a contract is terminated by either party, or by suppliers bankruptcy, all data collected will be exported in a database format and given to the Client. Data will be kept in Inspectio after termination of contract for history and potential future contracts with the same Client.

The Supplier has the right to use all collected data for statistics, trends and analytics even after contract termination.

Equipment’s in the Inspectio database will be matched towards a global list of equipment’s to gain overall knowledge about equipment performance. Inspectio will then learn the performance characteristics of one specific equipment and share that knowledge with the users in the future. The data set will be anonymous, and the Client or Serrvice Partner will never be associated in any analytic or machine learning use.

Any personal information will be deleted upon request and will never be used for analytic purposes. Please see our privacy policies.

5.      Disclaimer

The User is responsible for carrying out inspections and surveys according to relevant regulations and standards. Supplier cannot be held responsible for any faults registered or any data mismatch that may occur. It is the User and the Clients sole responsibility to check their data and verify that the presented content is according to specification and expectations. Any discrepancies must be reported to Supplier immediately.

The use of handheld electrical devices in Hazardous Areas are solely the responsibility of the user. Approved risk assessment is necessary from the asset owner before any handheld devices are taken in use in Hazardous Areas. Inspectio supports both zone 1 and 2 devices.

6.      Links to other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Supplier

Supplier has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.

7.      Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 90 days notice prior to any new terms taking effect.

8.      Limitation of Liability and Governing Law

Supplier will in no event be liable to the Client for any indirect, consequential, or punitive damages, including loss of profit.

Supplier’s liability shall in no event exceed 25 % of the total of any subscription or similar fees with respect to the Services paid during the twelve months prior to the date of the initial claim made against Supplier.

Inspectio AS, the Supplier, is subject to Norwegian law. You agree that any disputes related to the use of Inspectio shall be processed by Norwegian courts in accordance with Norwegian Law.

9.      Contact Us

If you have any questions about these Terms, please contact us at:


Phone: +47 412 88 872

Address:  Inspectio AS, Husøyvegen 31, 4262 Avaldsnes, NORWAY

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