Terms of use

Last updated: June 2026

These terms of use (the “Terms”) describe the rights and obligations of the Client (the license holder) its Users (named personnel) and the Supplier (Inspectio AS) in connection with the Service and form an essential part of a binding contract between them.

If you are reading this text, there is a good chance that you may be about to become, or perhaps already are, a User. So please do consider these terms carefully as they are likely to affect your rights and obligations.

Please read these Terms carefully before using the https://www.inspectio.no website and associated portal and the Inspectio mobile application (the “Service”) operated by Inspectio AS, the Supplier.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. By using the Services, you also agree that your personal information may be processed in accordance with our Privacy Policy, including the transferal of information to servers and third parties as described in the Privacy Policy.

1.      Paid plans and licenses

For detailed information about the pricing of the plans and licenses please request a quotation via our registration form.

Inspectio is a software as a service (SaaS) product and has 3 license types.

1.1 Inspectio PLUS

For assets with more than 1000 lifetime equipment tracking. You pay a base fee that covers users, devices and support + a volume based equipment fee.

1.2 Inspectio CORE

For assets with less that 1000 lifetime equipment tracking. You pay a base fee that covers users, devices and support + a volume based equipment fee.

1.3 Inspectio LITE

For assets documenting something once. You pay a base fee that covers users, devices and support + a volume based task fee.

2.      Operational

The Service is an offline service that will function in periods of no internet connection. It is recommended that Wifi is available at least once a day to synchronize the collected data to the server. Working several days without synchronization represent a potential risk of losing data, meaning physical loss of device, unintended deletion of local database etc. The Supplier assumes no liability for loss of data or the consequences thereof.

The Service is designed to operate on low bandwidth and high latency connections. The Supplier cannot guarantee that a successful synchronization can complete at any given time and place, for example offshore. Supplier is not responsible for delivery of internet-connection.

Inspectio is a field first tool where the core concept is to inspect and document tasks in field. In the case where a task is wrongly documented and the report is needed to be updated. This report must be reopened and recompleted in the mobile app.

3.      Software Updates

Updates are included in the annual license. The Service is continuously improved, and updates will be released consecutively when ready. The Supplier does not guarantee fixed periodic updates.

3.1 Custom Priority Development

Custom priority development can be performed. The cost of such development will be agreed on a case to case basis. Any improvement of the software will benefit all users of Inspectio.

4.      Termination and Data Ownership

We may terminate or suspend access to our Service immediately, without prior notice or liability if the User breach the Terms, or if the Client does not fulfill its payment obligations. The User access will be locked, but no data will be deleted.

Any data collected with Inspectio are the intellectual property of the Owner of the physical asset. In most cases the Owner is the same as the Client. If a non owner Client administrate an asset temporarily on behalf of an actual Owner, the Owner obtains the right to overtake all asset data collected in Inspectio. Owner must become a Client and enable its own license for continuous use of Inspectio.

If a contract is terminated by either party, or by suppliers bankruptcy, all data collected may be exported in a database format and given to the Client upon request. Data will by default be kept in Inspectio after termination of contract for history and potential future renewal contract with the same Client. Complete database deletion can be performed upon request by the data Owner, however anonymized statistical data will remain.

The Supplier has the right to use all collected anonymized data for statistics, trends and analytics even after contract termination.

Equipment-models in the Inspectio database may be matched towards a global list of models to gain overall knowledge about model performance. Inspectio may then learn the performance characteristics of one specific equipment-model and may share that knowledge with the users in the future. Such data will always be anonymous, and the Client or Service Partner will never be associated in any analytic or AI use.

Any personal information will be deleted upon request and will never be used for analytic purposes. Please see our privacy policies.

5.      Disclaimer

The User is responsible for carrying out inspections and surveys according to relevant regulations and standards. Supplier cannot be held responsible for any faults registered or any data mismatch that may occur. It is the User and the Clients sole responsibility to check their data and verify that the presented content is according to specification and expectations. Any discrepancies must be reported to Supplier immediately.

The use of handheld electrical devices in Hazardous Areas are solely the responsibility of the user. Approved risk assessment is necessary from the asset owner before any handheld devices are taken in use in Hazardous Areas. Inspectio supports both zone 1 zone 2 and unclassified devices.

6.      Links to other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Supplier

Supplier has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.

7.      Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 90 days notice prior to any new terms taking effect.

8.      Limitation of Liability and Governing Law

Supplier will in no event be liable to the Client for any indirect, consequential, or punitive damages, including loss of profit.

Supplier’s liability shall in no event exceed 25 % of the total of any subscription or similar fees with respect to the Services paid during the twelve months prior to the date of the initial claim made against Supplier.

Inspectio AS, the Supplier, is subject to Norwegian law. You agree that any disputes related to the use of Inspectio shall be processed by Norwegian courts in accordance with Norwegian Law.

9.      Contact information

If you have any questions about these Terms, please contact us at:

Email:    support@inspectio.no

Phone: +47 412 88 872

Address:  Inspectio AS, Kvitsøygata 1, 5537 Haugesund, NORWAY